Care aids & care boxes – The comprehensive guide for people in need of care & their relatives

Caring for a relative is a demanding task – both emotionally and logistically. To relieve the burden on family caregivers and simultaneously ensure the quality of care, long-term care insurance provides consumable care supplies free of charge. This guide explains what the care kit contains, which supplies it includes, how to apply for it, and what you need to be aware of.

What are consumable care aids?

Consumable care supplies are products that are needed regularly to facilitate home care, make it more hygienic, and prevent infections. These products are not reusable and are usually delivered monthly .

Typical care aids include:

  • Disposable gloves

  • Face masks / FFP2 masks

  • Protective aprons

  • Bed protectors (disposable use)

  • Hand sanitizer

  • Surface disinfection

What is a care box?

A care box is a monthly delivery containing essential care supplies – individually tailored to specific needs. Care boxes are delivered free of charge by specialized providers to people requiring care or their relatives. The costs are covered by the long-term care insurance.

Who is entitled to the free care box?

In order to receive the care aids free of charge, the following conditions must be met:

  • A care level (1–5) has been assigned.
  • Care is provided at home.
  • The care is provided by a family member or private caregiver (not by a professional care service).

Tip : Even with care level 1, there is an entitlement to care aids worth up to 42 euros per month – since 2022 even a flat rate of 42 euros without any co-payment .

How do I apply for a care box?

Applying is easier than many people think:

  1. Check care level
  2. Fill out the application form – usually possible online
  3. The provider handles the processing with the long-term care insurance fund.
  4. Receive monthly deliveries – free of charge

Switch or cancel your care package?

No problem: You can change your care package or cancel at any time. The important thing is that you're not bound to fixed contract terms. At PflegeFlieger, we offer monthly cancellation options .

Frequently Asked Questions about the Care Box (FAQ)

How often does the grooming box arrive?
Usually once a month.

Can I customize the content?
Yes, many providers allow for individual customization.

What happens if the care needs change?
The box can be adapted at any time – e.g., more disinfectant, fewer gloves.

Do I have to submit the care supplies to the health insurance company myself?
No, the provider will take care of that for you.

Conclusion: Applying for a care box is worthwhile!

The free care box is a simple yet very helpful way to relieve the burden on family caregivers while ensuring hygiene and safety in everyday caregiving. The application process is quick and easy, and the costs are covered by your long-term care insurance – take advantage of your entitlement!